#1 Marketing Scholar in Africa
(AD Scientific Index Report 2021)
Top 100 Speaker
(Speakers Bureau Africa)
27 Monographs/Edited Books
Books by Prof. Robert Ebo Hinson
Books By Prof. Robert Ebo Hinson
BECOMING A SUPERIOR SERVICE PROFESSIONAL
CUSTOMER SERVICE RESPONSIVENESS
POSITIVE CUSTOMER SERVICE ATTITUDES
OWNERSHIP IN CUSTOMER SERVICE
EMPATHY IN CUSTOMER SERVICE (PART 2)
EMPATHY IN CUSTOMER SERVICE (PART 1)